Saturday, December 27, 2008

Error message after you upgrade to Windows XP Service Pack 3


Most computers include an image that the manufacturer created by using the System Preparation (Sysprep) tool. Sysprep lets the computer manufacturer generate an image that can be used on different computers.
The problem may occur if the original Windows XP Service Pack Sysprep image is created on an Intel-processor-based computer and if the Sysprep image is then deployed on a non-Intel-processor-based computer.
Under this configuration, after the computer is upgraded to Windows XP SP3, the Intel processor driver (Intelppm.sys) may try to load because an orphaned registry key remains from the original Sysprep image.
This issue may also occur if the original Windows XP SP3 Sysprep image is created on an Intel-processor-based computer and if it is then deployed onto a on-Intel-processor-based computer. Again, the Intel processor driver (Intelppm.sys) may try to load because an orphaned registry key remains from the original Sysprep image.
After you upgrade a computer that uses a processor other than an Intel processor to Microsoft Windows XP Service Pack 3 (SP3), you may receive the following error message after you restart the computer:
A problem has been detected and Windows has been shut down 
to prevent damage to your computer...

Technical information:

*** STOP: 0x0000007E (0xC0000005, 0xFC5CCAF3, 0xFC90F8C0, 0xFC90F5C0) 
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
This steps tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. To resolve this issue, follow these steps:
  1. Restart your computer in Safe Mode.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm
  4. In the right pane, right-click the Start entry, and then click Modify.
  5. In the Value data box, type 4, and then click OK.
  6. Quit Registry Editor.
  7. Restart your computer.

1 Responses to “Error message after you upgrade to Windows XP Service Pack 3”

Healthy Solutions said...
December 31, 2008 at 8:29 AM

Hi nice sit happy new year.