Tuesday, January 31, 2012

IBM Lotus Domino 8.5 Administrator Troubleshooting Tools

Troubleshooting tools

IBM® Lotus® Domino® provides several tools to help you troubleshoot problems. Most of the tools are available through the Domino Administrator. The table below summarizes the available tools and indicates how each is useful.
If you haven't solved your problem after reading through the section that applies to the problem, you may want to search the Lotus Support Services Web site or call Lotus Support Services directly for help with troubleshooting your problem.
Tool
Problems that the tool resolves
How to access the tool
Server log file (LOG.NSF)
All problems
From the Server - Analysis tab in the Domino Administrator
Domino Web server log file (DOMLOG.NSF)
Web server problems
From the Server - Analysis tab in the Domino Administrator
Server's MAIL.BOX
Mail routing problems
From the Messaging - Mail tab in the Domino Administrator
Mail trace
Mail routing problems
From the Messaging - Mail tab in the Domino Administrator
ISpy
Slow mail; server problems
Configured in the Monitoring Configuration database on the Configuration tab in the Domino Administrator
Mail reports
Mail user activity
From the Messaging - Mail tab in the Domino Administrator
Mail tracking
Lost mail
From the Messaging - Tracking Center tab in the Domino Administrator
Mail routing status
Undelivered mail
From the Messaging - Mail tab in the Domino Administrator
Mail routing topology maps
Mail routing problems between servers
From the Messaging - Mail tab in the Domino Administrator
Mail routing events view in the log file (LOG.NSF)
Undelivered mail
From the Messaging - Mail tab in the Domino Administrator
Network trace
Connection problems
In User Preferences. Choose File - Preferences - User Preferences
TCP/IP connection logging
Connection problems
Server console on a server with the setting Log_Connections=1 added to its NOTES.INI file
Replication events in the log file (LOG.NSF)
Replication problems for a particular server
From the Replication tab in the Domino Administrator
Replication history
Replication problems with a specific database
Under Database Properties. Choose File - Application - Properties; or choose File - Replication - History
Replication schedule
Replication problems for a particular server
From the Replication tab in the Domino Administrator
Replication topology maps
Replication problems between servers
From the Replication tab in the Domino Administrator
Monitoring Configuration
Server statistics and events you specifically monitor
Configured from the Configuration tab of the Domino Administrator; view statistics from the Server - Analysis tab in the Domino Administrator
Database analysis
Database problems
From the Files tab in the Domino Administrator
Administration Requests database
Administration Process errors
From the Servers - Analysis tab in the Domino Administrator
Server commands
Various
From the Servers - Status tab in the Domino Administrator

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